Supervisor Operasional

We are looking for a proactive and dynamic Supervisor Operational to oversee the daily operations of our studio. In this role, you will ensure a seamless customer experience, lead a dedicated team, and contribute to the growth and development of our business in the fitness and wellness industry.

- Ensure smooth day-to-day studio operations, including class schedules, equipment availability, and studio cleanliness.
- Recruit, train, and oversee Pilates instructors and administrative staff.
- Deliver excellent customer service, address client inquiries and concerns, and maintain member satisfaction.
- Develop and implement strategies to attract new members and retain existing ones, including social media and local partnerships to achieve sales targets set by the company
- Ensure the studio complies with all relevant regulations and maintains a safe environment.
- Maintain service quality, stay updated on industry trends, and identify opportunities for studio development.
- Manage all team and All studio (JABODETABEK) Currently: BSD, PIK2 and Kelapa Gading.
- Preparing the grand opening / soft opening for the new studio / new branch

- Familiar / Have Knowledge /Interesting with Pilates or Fitness Industry
- Strong communication and interpersonal skills
- Sales person with target oriented
- Must be organized, able to multi-task, service oriented and target oriented
- Proficient in MS Office or Google Spreadsheet

- At least 2 years of experience as supervisor on similar or services industry
- Diploma/Degree any major relevant to the role
- Have own Vehicle